Paid Out of Pocket?
Claim It Back.

Policy Janch manages your entire insurance reimbursement process, from collecting documents to following up, so you recover every rupee without the stress.

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Because Reimbursement Claims Are Harder Than They Look

You’ve already been through a hospitalisation, an accident, or a loss. The last thing you need is weeks of chasing your insurance company for money you’re rightfully owed. Reimbursement claims in India are documentation-heavy, deadline-driven, and full of small errors that give insurers a reason to delay or reduce your payout. A missing bill, a mismatch in dates, or a form filled incorrectly can stall your claim for months.

  • Most claim rejections happen not because the expense isn’t covered, but because the paperwork wasn’t submitted correctly.
  • Insurers in India are required to settle reimbursement claims within 30 days of receiving complete documents, but delays are common.
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Everything You Need, Handled End to End

Policy Janch takes over your reimbursement claim from the moment you contact us. We tell you exactly which documents are needed for your specific claim type, review your paperwork before submission so nothing is missing, submit your complete claim package to the insurer, and follow up until the money hits your account. If the insurer offers less than you’re entitled to, we raise it immediately.

  • We handle health, motor, personal accident, and travel reimbursement claims for individuals and families.
  • If your claim is delayed beyond IRDAI’s mandated 30-day timeline, we escalate on your behalf.

Review. Verify. Fix. Protect

01

Share Your Documents

Tell us what happened. Send your policy, bills, and discharge summary, we’ll tell you what else is needed.

02

We Review Everything

We check every document for completeness, accuracy, and format before a single page goes to the insurer.

03

We Submit & Track

We file your claim through the correct channel and follow up regularly so nothing sits in a queue unnoticed.

04

You Get Paid

We review the settlement offer before you accept it. If the amount is short, we challenge it.

Why Choose Policy Janch?

Our team brings years of industry experience and is committed to your best interests. At Policy Janch, education is at the core, we believe an informed customer is a protected customer. We simplify insurance, not just for service, but to educate and empower you at every step.

Make it Your Super Power

When you choose Policy Janch, you’re not just getting one service you’re getting an entire ecosystem designed to simplify your insurance journey. From choosing the right policy, verifying it, fixing past issues, and supporting you at the time of claims, our services work together seamlessly to offer complete protection. Whether you’re an individual or a business, bundling these services gives you the power of clarity, convenience, and confidence.

Get full coverage with Policy Janch

You Paid. You Deserve It Back.

You didn't pay those hospital bills or repair costs to absorb them quietly. Your policy exists for exactly this moment. Talk to us, let's make sure your insurer honours it.

Here's Exactly What You Get

Policy Janch offers a complete, managed reimbursement service, from the first document checklist to the final settlement review. We handle the process, you focus on getting back to normal.

  • We tell you exactly which bills, reports, forms, and identity proofs are needed for your specific claim type
  • We check every document for errors, mismatches, or missing items before submission, reducing the chance of rejection
  • We submit your complete claim package through the correct insurer channel, with acknowledgement and tracking
  • If the insurer breaches IRDAI’s 30-day settlement mandate, we raise a formal grievance immediately
  • We chase the insurer proactively so your claim doesn’t sit unresolved; you receive updates from us throughout
  • Before you sign anything, we verify the offered amount against your policy entitlement and raise any shortfall
whats included in our service

Your Success Story, Our Priority

Discover the real impact of our services. Our clients share their experiences with Policy Janch, highlighting our commitment to customer satisfaction, expert advice, and efficient claim processing. Read their testimonials to see why we’re the preferred choice for insurance service providers.

I couldn’t be happier with the service I received! The team made the entire process so easy to understand, guiding me through every option and ensuring I chose the right coverage for my needs. Their professionalism, transparency, and attention to detail gave me complete confidence. I finally feel secure knowing my family is protected, and I highly recommend them to anyone looking for reliable insurance!

-Nitin Joshi

I was a little panicked when I saw my insurance had lapsed, but PolicyJanch really came to the rescue! They made everything so simple and straightforward. Within days, my policy was reinstated, and I was back to feeling secure. The best part? They took care of everything, and I didn’t have to stress about anything. I’m definitely recommending them to anyone facing the same issue!

-Rohit Verma

PolicyJanch exceeded my expectations with their exceptional service. They were prompt, clear, and guided me through the entire process of claim. I felt supported at every step and never had to worry. If you’re looking for reliable service and peace of mind, look no further than PolicyJanch!

-Sandeep Verma

More Services by Policy Janch

Know your policy

Uncovers everything your policy holds: coverage, conditions, hidden clauses, and risks. We break it down in simple language so you’re fully informed, protected, and empowered to make the right decisions.

Claim short settling

Claim short settlement occurs when you’re paid less than your entitled claim amount. At Policy Janch, we help you identify and challenge such discrepancies, ensuring you receive the full compensation you deserve with expert guidance and transparent support.

Mis-selling of Policy

Policy Janch helps identify misleading terms, false promises, or hidden clauses in your policy. We guide you through complaint filing, corrections, or cancellation – ensuring you’re not trapped in a plan that doesn’t serve your interests.

Claim rejection

If your insurance claim has been rejected, Policy Janch investigates the reason, reviews your documents, and helps you reapply or escalate the issue. We work to turn rejections into approvals by ensuring your rights are protected and your voice is heard.

Stay Informed, Secure
Your Future.

Navigating the world of insurance can feel overwhelming. At Policy Janch, we believe in empowering you with the knowledge and insights you need to make confident decisions about protecting your most valuable asset. Explore our blog for expert advice, industry updates, and clear explanations.

Got Questions? We've
Got Answers.

What is an insurance reimbursement claim, and how is it different from a cashless claim?

In a cashless claim, the insurer settles directly with the hospital or service provider, you don’t pay out of pocket. In a reimbursement claim, you pay first and then apply to the insurer to recover the amount. Reimbursement is typically used when treatment is taken at a non-network hospital, when a cashless request is declined, or in motor and travel insurance situations where direct settlement isn’t available. The reimbursement route involves more documentation and follow-up than cashless, which is why having support makes a significant difference.

How long does it take for an insurance company to reimburse a claim in India?

IRDAI mandates that insurers settle reimbursement claims within 30 days of receiving all required documents. If the insurer requires an investigation, the timeline may extend to 45 days, but they must communicate this to you in writing. In practice, delays are common — often because the insurer requests additional documents after submission, or the claim sits unattended in a queue. Policy Janch monitors your claim timeline and escalates formally if the insurer breaches the regulatory deadline.

What documents are typically required for a health insurance reimbursement claim?

The exact list varies by insurer and by the nature of the treatment, but standard documents for a health reimbursement claim include: the completed claim form, original hospital bills and receipts, discharge summary, all diagnostic reports and prescriptions, doctor’s certificate confirming the diagnosis and treatment, photo ID, and a cancelled cheque for bank transfer. For surgery or major illness claims, additional documents such as indoor case papers or operation theatre notes may be required. Policy Janch provides you with a precise checklist based on your specific claim before you gather a single document.

The insurer reimbursed only part of my claim and deducted amounts I don't understand. What should I do?

This is called a claim short settlement, and it’s one of the most common issues we deal with. Request a detailed written explanation of every deduction from your insurer. Common deductions include co-payment percentages, room rent sub-limits, depreciation on parts (in motor claims), and non-medical expense exclusions. Some of these may be legitimate policy conditions, but others may be incorrectly applied or not disclosed in your policy at all. Policy Janch reviews your settlement breakdown, identifies any unjustified deductions, and formally challenges the shortfall. Don’t sign the discharge voucher until you’re sure the amount is correct.

Your Claim. Your Money. Let's Recover It.

Most reimbursement claims that go wrong do so because of paperwork, not coverage. We make sure yours doesn't.